Matador
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Posts posted by Matador
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Just now, Sleboda said:
FWIW, based on info I have this is not a new tactic, just a genuine "well, crud, this didn't go as planned."
I think The New GW (tm) has earned some goodwill.
I appreciate that. The problem is that whether it was a planned tactic or a mistake in production it is a repetition of the Sylvaneth distaste and risks setting a new pattern if GW doesn't see the problem from their customers.
And I for one do not relish seeing this done for future products as a customer.
By informing GW or our displeasure we are giving them a genuine gesture of goodwill giving them a chance to fix the problems rather then silently ceasing to buy the products. Get it?
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3 minutes ago, Overread said:
I don't think there's much of a pattern though. There's only two more Battletomes for AoS for armies which don't have one (and Ogres technically has half the army with a battletome from earlier - the Beastclaw raiders). So even if it is a pattern GW only has 2 more Tomes to try it out on. So even if this is the start of a new AoS 2.0 pattern there's only two armies to go before that pattern would be totally over and done with.
No. If they think they can get it by their customers It may become the future pattern for all releases and info management of existing products as opposed to the relatively responsible manner in which they handled the content up until this year.
See a pattern that is good: reward the company with purchase and loyalty
See a pattern that is bad: inform the company of your displeasure
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23 minutes ago, Overread said:
I think GW know. The real trick is getting them to change policy and that's hard because we don't know the background reasons for the current policy and situation. We could be screaming at the front lines (Community support) and yet they might be well in the know and pushing internally for just the changes we want. Ergo they end up stuck in a spot between a rock and a shouting mob of insane fans.
It's made harder because GW see the actual global sales whilst we only hear the noise from the noisy active online community which is many times smaller than the "real world" one.
Customers can make their displeasure known on all fronts and should. And you are fooling yourself if you think that GW disregards the online comments and posts, movements. They are in fact now wedded to the online community as they used it to drive revenue and new releases, new products. Other than white dwarf and dealer outreach it is their only advertisement theater, GW's future business plans depend solely upon it, so you can be certain that several heads watch online quite closely (looking at you Nigel).
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34 minutes ago, Overread said:
Thing is GW kinda has 20 years experience of doing just that before the last 4 or 5 years.
Been playing since 92 mate, and tracking the release and announcement patterns for last 4 years. In fact I would not have made the jump to (and large investment into ) AoS if I hadn't seen that GW had adopted better practices and standards with product development, release, and customer service the way they did a few years ago.
That's why I'm on this, I didn't post are raise a hew'and holla about Sylvaneth seeing it as an aberration, but with the CoS and Ork battletome distaste we are seeing a new pattern being tested that needs to be rejected before it becomes the accepted practice by GW.
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9 hours ago, sandlemad said:
Considering this thread started with a suggestion that we start a Gamergate movement, yes.
I sympathise to a degree but this - and the fevered conspiracy-mongering over the last while, just because GW hasn't put out recent news is no reason to work yourself into hysterics about a book being secretly suppressed - is pathetic.
Thanks! no conspiracy mate, you missed the point (by accident?) the announcement timing, the dearth of official news combined with the cull are the concern, especially as they may forewarn us of the new pattern for GW releases on existing (already purchased) products.
As to "is pathetic" hehe did you really think I would bite that troll cake? hehe
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9 hours ago, SaJeel said:
Is it correct that Cities of Sigmar was only previewed Two months ago today?
nope.
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9 hours ago, Vasshpit said:
Ive heard GW is prettt good about returns. Just explain the situation and I'd imagine they'd refund or give credit.
Once again, if you return something absolutely let them know if it was driven by the release nonsense so they know customers don't like the new pattern and are voting with their money.
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11 hours ago, Overread said:
Lack of buying is most certainly happening as people are saving to see what happens.
Indeed, and I would encourage folks who are holding off on a purchase to at the very least let your hobby store know why, but really the best move is to send an email to GW letting them know what you are holding off buying and why.
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11 hours ago, Overread said:
It's surprising how long GW has allowed the cull and release to be separated. One would have thought they'd have wanted to pair them close together, esp as the cull didn't have GW casting to replace (working to a deadline) and was clearly more working to stock running out. Thus GW can be sure that many didn't get all they wanted and are sitting on potential money for more sales for current models. Normally one would expect both to happen on the same day or at least within a week or so of each other.
Yeah. That's a huge part of the problem, the failures scheduling between divisions (Battletomes, figures) combined with the official radio silence on the issue and release amplify the problem and impact previous customers disproportionately.
Bad form all around.
Let's let GW know this isn't acceptable to their customers folks, post early and post often on facebook, youtube and take a minute to send an email to GW.
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11 hours ago, Dead Scribe said:
I would expect you aren't hearing anything about free people book because there aren't really going to be new models and the warscrolls are likely not going to be changed much at all. Its going to probably have some new abilities and spells, and cull a good part of the collection to legends.
Unlike the new undead force which is all new models, so they will highlight that.
So true, so true. I honestly I don't begrudge them that at all. Merely that they avoid a release being announced with no clear intention followed by a cull that intersects with the product when clearly they are focused on getting a new product like the Bonereapers and Warcry out the door.
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13 hours ago, Chikout said:
In gw land where they are planning up to 5 years ahead,
This hasn't been the case for several years mate, they adopted a much more nimble and flexible model to drive revenue in 2013 and when done right it's been great..... but when done wrong as in this case and the Sylvaneth it's detrimental, and unless we as customers make out displeasure known it could very well continue.
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14 hours ago, Kasper said:
I don't think it is unreasonable to expect something as a consumer.
Exactly. Especially as GW has gone to great lengths to maximize profit from the community engagement business model in the last 4 years, making wholesale changes that impact previous purchases positively and negatively to drive revenue.
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15 hours ago, EccentricCircle said:
There is a positive to take from this. GWs communication used to be bad all the time, now it has improved to the level where people get cross about a lack of previews, since we've come to expect that they'll try to hype things up. A few years back this would have been business as usual.
Not cross about the preview mate, concerned about the new tactic to announce preview followed by model cull followed by months of silence while competitive scene is tossed about and previous and possible purchases impacted.
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15 hours ago, Mcthew said:
The release schedule has been mad at GW recently.
Fair enough, then don't announce a product and squat models associate with said product until you are ready..... see? simple. GW needs to show the respect for their customers/partners that they did previously in the AoS product.
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16 hours ago, Mcprowlington said:
But for most announcements this is par for the course.
Actually it's not mate. Have tracked last 4 years, the only comparable instance is the Sylvaneth disaster this year, which is why it's important to nip this pattern in the bud if it's the idea of some clever young lad GW hired in February (looking at you Nigel).
So rather than see my call to arms as a venting/whine see it as a what it was intended a call to let GW know it's not acceptable practice to their customers.
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17 hours ago, Kramer said:
Your better off arranging trade embargoes if you want to influence the release schedule because you can rage all you want but no way they’re changing the schedule. 😂
tge only thing you can feasibly achieve is next time we won’t heae anything about until the week of pre-order. And I personally prefer s bit more info before then.
Not looking to force release mate (not that high). Rather looking to inform GW that the current model (model get it? haha) isn't working and that their paying customers do not want to see a repeat of it or the failure of the Sylvaneth release.
Simply put, if you are going to announced a product that will impact previous content purchased by costumers to drive interest and revenue, make regular official updates on the impending release AND what impact it will have, with an close eye on the other aspects of the customer's input in the absence of official comment I.E. model purges, etc...
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17 hours ago, Gaz Taylor said:
+++ Mod Hat On +++
Just a warning - I’m leaving this thread unlocked as I think people need to have their say, however if you do please follow the rules of TGA (basically be constructive, nice to others and No swearing).
Just bear in mind that we have no idea what has been happening behind the scenes for the logistics and also we have seen some quite big releases since the announcement (Three new games by end of next week, loads of new models and of course space Marines which make GW a lot of money).
So if you feel you need to vent, just be constructive, nice to others and no swearing
Thanks
Very aware boss
This really isn't venting, (useless exercise I've found) but actually a well intended and urgent warning for customers to speak up so this type of thing does not become the set pattern when GW notes they can pull it. As you know doubt know many of us have mates in the various outlets and within the company, and more than a few of us have heard how GW gauges customer response quarterly and it impacts not only content but the price and manner in which content is released.
Now if this content existed in a vacuum it wouldn't be an issue, but GW content isn't. The releases and creation of product has a constant and considerably impact on customers previous purchases both positive and negative. The reason that matters is because GW has used that relation to drive revenue, it's a core part of their business plan since AoS came out, ah! but for that same reason GW has entered into a pact with it's customers, if they can use their impact on previous purchases to increase or devalue the product they need to be responsible and transparent with the customers they are impacting.
Cheers
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17 hours ago, Eldarain said:
It's fun exaggerating. Some consistency would be nice.
There is usually some method to their madness. They tease something. Time goes by. They start previewing it. It comes out. Rinse, repeat.
For some reason with this specific release they teased it. Added a savage cull of the model lines associated with it. Then spent the summer announcing things and immediately releasing them or putting up previews before the preorder week in Beastgraves case.
One could argue the release that most needed communication from the creator has been completely ignored since the culling of the existing minis.
That's really at the heart of the issue gang, the different divisions of the company are not are on the same page. The results, or lack of results are at the detriment of customers. Remember that folks, we are customers.
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21 hours ago, Mutton said:
It's fine. Have patience. We'll see the books when we see them. Rage posts don't do anyone any good.
Not a rage post buddy, not at all. It's a warning and call to arms post from someone who watched Sylvaneth (most recently) players get hosed.
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21 hours ago, Sleboda said:
That's great news!
Dunno about others, but I had not seen that post. Where was it? (Don't say Facebook Don't say Facebook Don't say Facebook)
Sadly mate, it's not news and it's not specific and wasn't able to be confirmed by GW staff. It comes from the right place, but it's misguided loyalty performing damage control for GW.
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21 hours ago, Overread said:
You are aware that there's a new post where its specifically stated that Orruks and Cities are coming before bonereapers in October right? So in the next 4 weeks you will get BOTH the new tomes. Also this whole 2.0 release has been about updating armies to the 2.0 system far more than it has been about models. GW has to balance updating models, releasing new models and releasing new armies all at once across mutiple game systems. 40K is already seeing a new wave of models coming through their new campaign which is looking to replace a lot of the finecast. Lets also not forget that Slaanesh and Goblins got pretty big releases this last year along with lots of little additions here. Plus we got 6 warbands for Warcry (which is basically a massive boost to Slaves to Darkness - the final army that still has no Battletome and is likely a release early next year at this stage - so even further off than both those new Tomes).
Hey you are a big fan... I get it, problem is that you ignored the majority of my point and went into damage control for Games workshop, you rushed into listing everything they have done or say they will do in hopes of smothering my concerns, not cool and pretty intellectually dishonest mate . There hasn't been a official date or update release (believe me I look every day) as to when either will come out, and company reps at the last three public events said they didn't want to talk about the books. BTW Goblins was last year.... and updating has been going on for 18 months... warcry is an entirely new game with the same setting and along with Bonereapers is a product announced after the two Battletomes were announced.
Also, I guess you were not aware of the whole disaster that was the Sylvaneth release? for the rest of us it was a real bell-weather about older and existing army releases and updates.
Perhaps next time you could just post: "Hey Matador, I don't like that you are criticizing GW." and spare us the unrelated spin please.
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I'm afraid we are all going to put on our Gamerrage hats and start posting complaints if we want to 1) see this book 2) ever see the Greenskins book 3) Show GW that this is not the way to handle revamps.
Doesn't matter if you are into the humans, or Ork armies, we need to stop this kind of nonsense where changes are announced and then put on the back burner for new material sales at the cost of current players.
+++ Mod Edit +++
Do not change the title again
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On 9/15/2019 at 6:26 PM, Enochi said:
I feel like I have a Schrodinger army right now. No idea what is still usable or not. Honestly if this is the way they are going to treat us I'm just going to say ****** it and sell my army. 40k is more popular in the area and magic is something I want to get back into more.
I think we should all keep in mind that we can still play straight Free People armies without a city alliance just as it was after Firestorm came out.... unless they go out of their way to dink the army, which is still possible I suppose. Honestly the way they have handled the release of info has been complete bullsh*t and I encourage all of you to start posting on the Warhammer Age of Sigmar official Facebook page, complain about the mis-handling of the release and the dishonesty in announcing the battletome and then not release any news on release dates or data.
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On 8/26/2019 at 7:11 PM, bsharitt said:
Oddly my newer plastic Elves and Dwarves are squatted in the new book, so these old guys will be one of the first units of my Cities of Sigmar army. I'm also hoping there's a "working" mixed army and I can put these guys along side the old Empire stuff for a fairly uniform look.
RIP for some great looking figs
Cities of Sigmar: Unhappy about news updates
in Age of Sigmar Discussions
Posted · Edited by Matador
Hey! who changed the title of my thread dang it!
Come on Gaz!!! lol